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Oshi Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Oshi Casino services. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website or related services, you acknowledge that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.
1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and Oshi Casino in relation to your use of the website, account facilities, games and other services made available through the platform. They apply to all visitors, registered customers and players, whether you access the services through a computer, mobile device or another supported device.
You should read these terms before using the website. If you do not agree with any part of them, you must not create an account, deposit money or use the services. Additional terms may apply to individual games, payment methods, promotional offers, competitions or other features. Those additional terms will be made available when relevant and should be read together with this document.
Oshi Casino may update these terms from time to time to reflect changes to the services, legal requirements, security practices or business operations. The updated version will apply from the date it is published, unless a different effective date is stated. You are responsible for reviewing the current version before continuing to use the website. Continued use after an update indicates acceptance of the revised terms.
The services are intended only for people who are legally permitted to access and use online gambling services in their location. You must comply with all laws that apply to you. Oshi Casino does not represent that the services are available or lawful in every jurisdiction. If online gambling is restricted or prohibited where you are located, you must not access or use the services.
If any part of these terms is found to be invalid or unenforceable, that part will be interpreted or removed only to the extent necessary. The remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that Oshi Casino has waived its right to enforce it later.
2. Eligibility and your account
Eligibility requirements
To open or use an account, you must meet the minimum legal age that applies to online gambling in your location and satisfy any other eligibility requirement set by applicable law. You must use the services only for your own personal entertainment. Accounts must not be opened or operated on behalf of another person, business or organisation.
You must provide information that is accurate, complete and current when registering. This may include your name, date of birth, residential information and other information needed to verify your identity or comply with legal and security obligations. You must update information if it changes. Providing false, misleading or incomplete information may result in account restrictions, suspension or closure.
Account security
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security issue that was not caused by your actions or failure to take reasonable care. Do not share your password, allow another person to use your account or leave your account accessible on a shared device.
You must notify Oshi Casino through the available website support channels if you believe that your account has been accessed without permission, your login details have been lost or disclosed, or any account information is incorrect. You should also take reasonable steps to secure your device and change your password where appropriate.
One account and verification
Unless expressly permitted through the website, each person may hold only one account. Duplicate, linked or suspicious accounts may be reviewed. Oshi Casino may carry out identity, age, payment, location and source-of-funds checks where required for security, fraud prevention, responsible gambling or legal compliance. You must provide requested documents within a reasonable period and ensure that documents are genuine, valid and readable.
An account may be suspended or closed while checks are completed. Oshi Casino may also refuse an account or restrict access where it reasonably considers that an account has been used improperly, unlawfully, fraudulently or in breach of these terms.
3. Deposits, games and withdrawals
Depositing funds
You may deposit funds only through payment methods displayed as available on the website. You must use a payment method that belongs to you or that you are authorised to use. Deposits made using another person’s payment instrument may be rejected, reversed or investigated. Oshi Casino may request information to confirm ownership of a payment method before allowing further use of the account.
You should deposit only money that you can afford to lose. A deposit is not a loan, credit facility or investment. You are responsible for checking the transaction details before confirming a payment and for any fees charged by your bank, card provider, payment service or other intermediary. Deposits may be subject to processing, verification and security checks.
Games and wagers
You are responsible for reviewing the rules, paytable, stake information and any other instructions for a game before placing a wager. A wager is generally treated as accepted when it is recorded by the platform, subject to applicable game rules and technical checks. You should not place a wager if you do not understand the game or the possible outcome.
Game results are determined by the relevant game system and its recorded outcome. If there is a technical error, communication failure, malfunction or other event that affects the accurate recording or settlement of a wager, Oshi Casino may review the event and take reasonable corrective action. This may include cancelling an affected wager or correcting an obvious error, in accordance with applicable law and the relevant game rules.
Withdrawals and balances
Withdrawal requests are subject to account verification, security checks, applicable game conditions and any requirements shown on the website. Funds may be returned using an eligible payment method connected with your account. Oshi Casino may ask you to confirm payment ownership or provide additional information before processing a withdrawal.
You should check your account balance and transaction history regularly and report any apparent error through the available website support channels. Oshi Casino may correct an administrative or technical error and may reverse or adjust a transaction where funds were credited incorrectly. You remain responsible for any amount paid to you in error.
You must not use the account to launder money, conceal the source of funds, evade legal obligations, commit fraud or carry out any other unlawful activity. Suspicious or unusual transactions may be delayed, declined, reported or referred for further review where required or permitted by law.
4. Promotions and responsible gambling
Promotional offers
Promotions, bonuses, free plays and other special offers are subject to the specific promotional terms displayed with the offer. Those terms may include eligibility requirements, qualifying actions, expiry conditions, wagering or play-through requirements, game restrictions, maximum values and withdrawal conditions. You should read the full offer terms before participating.
Unless expressly stated otherwise, a promotion is available only once per eligible person, household, device, payment method or account. Oshi Casino may withdraw, amend or refuse a promotion where there is suspected abuse, collusion, automated activity, multiple accounts, manipulation or a breach of the applicable promotional terms. Any decision will be made in accordance with applicable law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set a budget before you play and do not gamble with money needed for everyday living, bills or other important commitments. Never chase losses, borrow money to gamble or gamble when you are distressed, under the influence of alcohol or otherwise unable to make clear decisions.
- Set personal spending and time limits before starting a session.
- Take regular breaks and avoid increasing stakes to recover previous losses.
- Keep gambling separate from essential household expenses.
- Use available account controls, limits, breaks or exclusion options if gambling is becoming difficult to manage.
- Seek independent support if gambling is causing financial, emotional, relationship or other personal problems.
You may request responsible gambling measures through the available website support channels. Oshi Casino may also apply restrictions, suspend an account or take other steps where there are concerns about a player’s safety, eligibility or compliance. Account closure or exclusion requests should be made clearly, and you must not attempt to create another account to avoid a restriction.
Privacy and communications
Personal information is handled in accordance with the Oshi Casino Privacy Policy and applicable privacy laws. Information may be used to provide services, verify identity and age, process payments, protect accounts, prevent fraud, meet legal obligations and support responsible gambling. By using the website, you acknowledge that relevant information may be shared with service providers or authorities where permitted or required by law.
5. Website use, liability and legal matters
Acceptable use
You must use the website lawfully and in accordance with these terms. You must not interfere with the operation or security of the platform, introduce malicious code, use automated tools without permission, attempt to gain unauthorised access, reverse engineer website software or exploit an error. You must not use the website to harass others, distribute unlawful material or engage in fraud, collusion or other dishonest conduct.
The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, sell or commercially exploit website content without permission. Oshi Casino and its licensors retain all rights in the website, branding, design, text, graphics, software and other materials, except where rights belong to another party.
Availability and liability
Oshi Casino will take reasonable steps to operate and maintain the services, but continuous or error-free availability cannot be guaranteed. Access may be interrupted for maintenance, updates, security reasons, technical failures, telecommunications issues or events outside reasonable control. You should not rely on the website as a substitute for keeping your own transaction or account records.
To the extent permitted by law, Oshi Casino is not responsible for loss caused by your failure to protect your account, misuse of the services, inaccurate information supplied by you, interruptions outside reasonable control or actions taken in breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.
Suspension, closure and governing law
You may stop using the services or request account closure at any time, subject to any outstanding verification, transaction, responsible gambling or legal matter. Oshi Casino may suspend, restrict or close an account where required for security, legal compliance, responsible gambling, suspected fraud, unresolved verification issues or a breach of these terms. Any remaining balance will be dealt with in accordance with applicable law and the circumstances of the account.
These terms are governed by the laws applicable in Australia, subject to any mandatory rights or protections that apply to you. Disputes should first be raised through the available website support channels so that the matter can be reviewed. Nothing in these terms prevents you from exercising a legal right or seeking assistance from an appropriate consumer or regulatory body.
If you have a question about these terms, your account or a responsible gambling measure, use the support options displayed on the Oshi Casino website. The version of these Terms & Conditions published on the website is the current version and should be checked regularly.