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Cookies Policy

This Cookies Policy explains how Oshi Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and other applicable website terms. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required, we will ask for your consent before placing non-essential cookies on your device.

Oshi Casino holds e-gaming licences from the Comoros Autonomous Organisation of Financial Affairs (ALSI-202508056-FI2) and the Tobique Gaming Commission of New Brunswick (licence 0000002), with operations managed by Novatrix SRL under Costa Rican law.

What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website work properly, make it easier to use and provide information about how visitors interact with its pages.

Some cookies are placed directly by Oshi Casino. These are known as first-party cookies. Other cookies may be placed by service providers that support functions such as website performance, security, analytics, customer support or advertising. These are known as third-party cookies. The organisations that place third-party cookies may process information in accordance with their own privacy notices.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary depending on its purpose, your browser settings and the service that placed it.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development tools, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is needed.

How Oshi Casino uses cookies

The cookies used on the website may serve different purposes. Some are necessary for the website to provide core functions, while others help us understand usage, remember preferences or show content that may be more relevant to you. The specific cookies available may change as the website, its features and supporting services develop.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help with account sessions, page navigation, authentication, fraud prevention, load balancing, consent management and the delivery of secure services. Without these cookies, parts of the website may not function correctly. Because they are needed for essential functions, they may not always be disabled through the website's cookie preference tool.

Functional cookies

Functional cookies remember choices you make, such as language, region, display settings or other preferences. They can help reduce the need to enter the same information repeatedly and provide a more consistent experience. If you disable these cookies, some features may be unavailable or may not work as conveniently.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, the browser type and general device information. This information is generally used in an aggregated or otherwise analysed form to identify errors, measure performance, improve navigation and develop the website.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or present information that is more relevant to your interests. These cookies may recognise a browser or device across different websites or services. They do not necessarily identify you by name, but the information collected may be linked with other information held by the relevant service provider.

Security and responsible gambling support

Cookies and related technologies may also support account protection, system monitoring, fraud detection and the prevention of unauthorised activity. They may help us identify unusual behaviour, protect users and maintain the integrity of the website. Information collected for these purposes may be combined with other technical or account information where necessary and permitted.

Information collected through cookies

Depending on the cookie and the way you use the website, information collected may include your internet protocol address, approximate location, browser type, device type, operating system, screen settings, language preferences, referring website, pages viewed, actions taken and dates or times of access. Cookies may also record whether a page or message has been displayed to you and whether you have interacted with it.

Cookie information may be associated with an account, device or other information that you provide when using the website. We will handle information collected through cookies in accordance with applicable privacy obligations and our Privacy Policy. We do not use this policy to promise that every cookie will collect only anonymous information, as the outcome can depend on the service involved, your settings and how you interact with the website.

Third-party providers may process cookie information on our behalf or for their own purposes. Their use of cookies may be governed by separate terms and privacy policies. We encourage you to review the information provided by those organisations if you want to understand how they use data, how long they retain it and what controls they offer.

We may use cookie information to keep the website secure, maintain reliable services, understand website traffic, assess the effectiveness of content, support account functions, improve the user experience and meet legal or regulatory responsibilities. We may also use technical information to investigate suspected misuse or activity that could affect other users or the operation of the website.

Changes, questions and further information

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or the way cookies are managed. When we make a material change, we may provide notice through the website or the cookie preference tool. The updated policy will apply from the date shown at the beginning or end of the published version, where a date is provided.

The website may contain links to third-party websites, applications or services. This Cookies Policy does not govern those external services. Their cookie practices may be different from ours, and you should read their relevant policies before providing information or continuing to use them.

This policy does not replace the Oshi Casino Privacy Policy. The Privacy Policy contains broader information about how personal information may be collected, used, stored, disclosed and managed. It may also explain your rights and available complaint or enquiry processes under applicable Australian privacy requirements.

If you have a question about this Cookies Policy or how to manage your preferences, please use the contact or support options made available on the Oshi Casino website. To help us respond, include enough information to identify the issue, but do not send passwords, payment details or other sensitive information through an unsecured channel.

By using the website after this policy has been updated, you acknowledge the updated description of our cookie practices. Your browser and cookie settings remain available to you, and you can review or change your choices whenever the relevant controls are provided.