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Betting Rules
These Betting Rules explain the general conditions that apply when you use Oshi Casino to place wagers or play casino games. Please read them together with the Terms and Conditions, Privacy Policy and any game-specific rules shown on the website.
1. General betting conditions
These rules apply to all bets, wagers and games made available through Oshi Casino, unless a particular game, promotion or product has additional rules. If there is a difference between these general rules and a specific set of game rules, the specific rules may apply to that game. You should review the information displayed before placing a wager.
By using the website, you confirm that you are legally permitted to gamble online in the place where you are located. You must be at least 18 years old and meet any other applicable legal requirements. Oshi Casino may require age, identity or location checks before allowing access to some or all services. An account must be used only by the person registered to it.
You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have promptly reported unauthorised access. Do not share your password, payment credentials or account access with another person. You should log out after using a shared or public device.
- Only one personal account should be maintained unless Oshi Casino has expressly approved otherwise.
- Your registration information must be accurate, current and complete.
- You must not use an account on behalf of another person or permit another person to use yours.
- You must not attempt to bypass location, age, identity, security or responsible gambling controls.
- You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
Oshi Casino may suspend, restrict or close an account where it reasonably considers that these rules, the Terms and Conditions or applicable law may have been breached. Any review may require supporting information from the account holder. Where an account is restricted, you should not attempt to create or use another account to avoid the restriction.
2. Placing and accepting bets
Before you place a wager
Check the game name, wager amount, selected options, displayed odds or payout information, and any applicable conditions before confirming a bet. You are responsible for ensuring that your selection and amount are correct. A wager should only be submitted when you are ready to accept the result and any applicable stake.
A bet is generally treated as placed only after the website has received and accepted it and a confirmation is displayed or recorded in your account. A request, selection or entry that has not been accepted is not necessarily a valid wager. You should check your account history if you are unsure whether a bet was successfully recorded.
Once accepted, a wager normally cannot be changed, cancelled or withdrawn by the player. A wager may be cancelled, voided or adjusted where required by the relevant game rules, because of a clear error, a technical problem, suspected misuse, duplicate processing or another circumstance described in the Terms and Conditions. Oshi Casino will apply the relevant rules consistently when reviewing such an event.
- Select the game or betting market you wish to use.
- Review the available options and any displayed rules or conditions.
- Enter or select the amount you want to stake.
- Check the complete bet slip or confirmation screen carefully.
- Confirm the wager and retain the on-screen confirmation or account record.
Minimums, maximums and availability
The available stake range, maximum payout, game availability and other restrictions may vary by product, account, location, payment method, promotion or other applicable condition. Any limits that apply should be shown on the website or in the relevant rules. Oshi Casino may change, remove or suspend a game or betting option where permitted, including for maintenance, technical, legal or operational reasons.
You should never assume that a displayed amount, price, odds figure or result is final until the wager has been accepted and recorded. If information appears incomplete, inconsistent or clearly incorrect, do not proceed. A technical display issue does not necessarily create a right to a wager or payout that would not otherwise have applied.
3. Game results, settlement and account records
How results are determined
Casino games are settled using the result generated by the relevant game system, subject to the rules displayed for that game. Where a game uses random outcomes, each result is determined by the approved or designated game process and is not influenced by previous results, the amount wagered or a player's personal preferences. Past results should not be used to predict a future outcome.
Some products may involve live content, scheduled events, third-party information or other external data. In those cases, the relevant product rules explain how a market is settled, what happens if information is delayed or unavailable, and when a result is considered final. If a particular game has special settlement provisions, those provisions take priority for that game.
Settlement and winnings
After a result is final, the wager is settled in accordance with the displayed game rules and any applicable account or promotional conditions. Winnings, refunds and returned stakes may be credited to the account after the relevant checks and processing steps are complete. The final amount may depend on the accepted wager, the stated odds or payout method, and whether any valid conditions apply.
You should review your transaction and betting history regularly. Account records may show deposits, withdrawals, wagers, wins, losses, adjustments, promotional activity and other entries. If you believe a record is incorrect, raise the issue promptly with enough information for the transaction or wager to be identified. A review may include the game reference, date, amount and the information visible in your account.
Errors and unusual activity
If a bet, balance, result or payout is affected by an obvious error, system failure, incorrect price, duplicated transaction or similar issue, Oshi Casino may correct the error in line with the Terms and Conditions. This may include voiding an affected wager, correcting a balance or reversing an amount credited by mistake. You should not spend or withdraw funds that you reasonably believe were added to your account in error.
Oshi Casino may delay settlement or account activity while checking suspected fraud, collusion, account sharing, payment misuse, technical interference or other irregular behaviour. This does not mean that every unusual result is invalid, but additional checks may be required before the account or relevant wager can be resolved.
4. Payments, disputes and responsible play
Deposits and withdrawals
Payments must be made using a method that you are authorised to use. The name and account details associated with a payment method may need to match the registered account information. Oshi Casino may request information to verify the source, ownership or legitimacy of funds before processing certain transactions.
Payment providers may apply their own terms, fees, processing requirements or restrictions. Oshi Casino does not control delays caused by a bank, card provider, payment service or network. You should check the transaction details carefully and keep your payment account secure. A transaction may be paused or rejected where verification, legal or security checks are incomplete.
Complaints and disputes
If you have a question about a wager, game result, payment or account entry, review the relevant game rules and account history first. If the issue remains unresolved, contact Oshi Casino through the support channel made available on the website. Provide a clear description of the issue and any relevant reference, date, amount or screenshot. Do not send passwords or complete payment credentials.
A complaint may be reviewed against the account records, technical logs, game data, payment information and applicable rules. Oshi Casino may ask for additional information to confirm ownership of the account or understand the matter. You should allow the review to be completed before submitting repeated or conflicting requests about the same issue.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose, set a personal budget before you start and take regular breaks. Never chase losses, borrow money to gamble or continue playing because you feel pressured to win back previous stakes.
- Set a spending and time limit before playing.
- Keep gambling separate from essential household expenses.
- Avoid gambling when upset, tired, under the influence of alcohol or affected by another substance.
- Use any account limits, breaks, self-exclusion or blocking tools available on the website.
- Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
If you feel that gambling is becoming difficult to control, stop playing and seek independent support from a suitable Australian gambling-help service or health professional. Oshi Casino may also apply responsible gambling measures, including account restrictions or checks, where appropriate. These Betting Rules do not replace the Terms and Conditions or any applicable legal requirement, and you should read all relevant information before using the website.